Privacy Policy

  

  

Returning Merchandise Back to Online Store
• You have 14 business days to return ALL regular price merchandise back to the online store from the ship date.
• Merchandise must be unworn, all tags must be attached and there should be no visible signs of wear.
• Sale merchandise is Final and may not be exchanged or returned.
 
  Directions:
 
1. Complete the return and exchange form for merchandise being exchanged or returned.
 
2.  Pack and seal your exchange or return merchandise securely (in the original package if possible).
 
3. Include this packing slip with your exchange or return merchandise.
 
4. Affix the Address Label (sticker with Shopeves.com mailing address) to the outside of your exchange or return package.  Write your order number on label.
 
Please note that the Address Label is not pre-paid.  You are responsible for all return shipping fees via the carrier of your choice.
 
Shopeves.com suggests you obtain a return tracking number for your reference.
 
5. Mail package to:
 
Eve’s
 
3850 Austin Peay Hwy. #1
 
Memphis, TN 38128
 
 
Refunds will be refunded in the original form of payment.  Once your return is received, please allow 2-3 weeks for your account to be credited.  Based on your bank processing, it may take up to   two (2) billing cycles for your credit to appear on your credit card statement. All shipping and handling charges are not refundable. Shopeves.com is not responsible for any lost or damaged packages. Please note, any returns received that do not comply with this policy will be shipped back to you.
 
Exchanges
 
If you need a different size, color or style, you may:
1. Place a new order at www.shopeves.com for the item that you want.  Follow the return process above for the items you decide not to keep.
2. Call us at 1-901-388-2287 to place a new order.  Follow the return process above for the items you decide not to keep.